Our paper, “I Communicate, Therefore I Belong: Processes of Identification Among Organizational Representatives” is now published in Business and Professional Communication Quarterly. I had the pleasure of collaborating with Jeffrey Treem and Jacob Ford in this project, which demonstrates how agency social media writers (those who were not employed by organizations they represented online) adopt multiple identification lenses to accomplish their work. Findings from our study, which you can read here, offer insight for social media writers to better communicate on behalf of organizations.